Cinch Gaming Gift Card. 0 out of 5 $ 25.00 – $ 300.00 Select options 25.00 – $ 300.00 Select options; Sale! Vivaldi 2 11. Normal build time is anywhere from 1-3 weeks. Domestic shipping within the U.S. Usually takes 2-5 days. International shipping time is about 1-2 weeks. You can add RUSH service to any order to get the build time down to 2-3 business days. Shipping time remains the same.
About Cinch Gaming
What is Cinch Gaming?
Why choose Cinch?
At Cinch Gaming we are gamers – just like you! We want to provide you with a quality product that will improve your gaming performance at a fair price.With Cinch you won’t get stuck overpaying or waiting months for a professional game controller. Our controller design is sturdy and rugged – there are no paddles to break! We pride ourselves at being the industry leader in customer care. We feel that gamers should be put first with their professional controller vendor!
What makes Cinch controllers different?
Our controllers are unique in that we offer an ergonomic button placement on the back of the controller that we feel offers the best possible performance.With our controllers you squeeze the handle of the controller to engage the rear buttons which offers a more ergonomic button press and a much better feel. When using our competitors controllers gamers are reaching and pressing up on the rear buttons or paddles which causes your wrist to actually twist when engaging. This twisting motion of your wrist causes your thumbs and whole hand move in undesirable ways. Try it yourself! With our buttons, squeezing the handles actually give you a better grip without affecting your aim. Additionally, our buttons are faster. Engaging one set of buttons on the rear shell is actually faster than engaging first a paddle, and then an underlying button behind it. While this time savings may seem small, every tenth of a second counts during tournament play.
We promise you will feel the difference when you aren’t stretching your fingers out to reach oddly placed paddles. Our buttons are very close to where your middle finger rests on the bottom of the controller making it faster than ever to get off that jumping drop shot.
Can I use a Cinch Controller at an MLG, UMG, MES event or other Tournament?
General Questions
How long does it take to get my controller?
Normal build time is anywhere from 1-3 weeks. Domestic shipping within the U.S. usually takes 2-5 days. International shipping time is about 1-2 weeks.You can add RUSH service to any order to get the build time down to 2-3 business days. Shipping time remains the same.
Can I send in my own controller to be made into a Cinch?
Controller Options
What are trigger stops?
Trigger stops are a mechanism installed in the trigger housing. They reduce the travel distance of the trigger, giving you the ability to pull the trigger faster.Our trigger stops are fully adjustable. Trigger stops are not needed in all game types, so if you change games often it is easy to adjust them on the fly. You can even adjust them all the way down as if they aren’t even there. You no longer need to have multiple controllers for each game you play.
What is a remap chip?
A remap chip allows you to change the configuration of your rear buttons to any face buttons* you wish at any time. This is helpful if you play many different game types. If you do not order a remap chip your rear buttons will always stay the same configuration as when you placed your order.*Our remap chip allows you to use these face buttons:
PS4: X, O, Square, Triangle, L1, R1, L3, R3, D-up, D-down, D-left, D-right.
XBOX: A, B, X, Y, LB, RB, L-thumbstick press, R-thumbstick press, D-up, D-down, D-left, D-right.
What is RUSH service?
Can I put a custom design or team logo on my controller?
What is the difference between the PS4 and the PS4 S Controller?
Warranty
What is the warranty period of my new Cinch Controller?
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The 30 day warranty covers the full functionality of the controller upon delivery. We will repair and service the controller for free for any defects that are found with workmanship or equipment failure. The warranty does NOT cover:Can I purchase an extended warranty?
Shipping
How long will it take to receive my package once it ships?
Do you ship outside the US?
How much will my customs fee be?
PlayStation 4 Help
Will the PS4 controller be compatible with the new PS5?
Sony has confirmed that PS4 controllers will work on the PS5, but only with PS4 games. The PS4 controller will not work with PS5 games.
Itubedownloader 6 2 8 – video downloader. We do plan on selling PS5 controllers when they are released.
How do I remap my rear buttons?
In order to remap your buttons you will either need a remap chip or Cinch Tech installed.For a remap chip please follow these instructions, or watch the video below:
*face buttons include X, O, Square, Triangle, L1, R1, L3, R3, D-up, D-down, D-left, D-right.
How do I use the adjustable trigger stops?
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My controller won't turn on
Please follow these steps:My controller won't connect/sync
Please follow this link for help: Pairing and Connecting DUALSHOCK 4
My L2 and/or R2 buttons won't work
My controller loses communication, becomes unresponsive, or lags
My controller won't charge
My rear buttons do not work or are unresponsive
If you have a remap chip installed, please follow the instructions to make sure you are not accidentally entering remap mode.If you do not have a remap chip please try reseting your controller by pushing a paperclip or small pin into reset hole on the back of the controller.
If these solutions do not help please e-mail [email protected].
XBOX ONE Help
Will the XBOX ONE controller be compatible with the new XBOX Series X?
Yes, Microsoft has confirmed that XBOX One controllers will be compatible with the Xbox Series X.
We also plan on selling the new XBOX Series X controller when it is released.
How do I re-map my controller?
In order to remap your buttons you will either need a remap chip or Cinch Tech installed.For a remap chip please follow these instructions, or watch the video below:
*face buttons include A, B, X, Y, LB, RB, L-thumbstick press, R-thumbstick press, D-up, D-down, D-left, D-right.
How do I use the adjustable trigger stops?
My rear buttons do not work or are unresponsive.
If you have a remap chip installed, please follow the instructions to make sure you are not accidentally entering remap mode.If these solutions do not help please e-mail [email protected]
My triggers do not work.
My controller won't charge.
My controller won't turn on.
My controller will not sync to my console.
Please follow this link for help: XBOX Wireless Help
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Sponsorship
Are you accepting new sponsors?
I currently have a sponsorship, can I change my coupon code?
Warranty
How long is the warranty period?
All new controllers come with a 30 day warranty.
All controllers sent in via our send in service come with a 30 day “limited” warranty.
What is included in the 30 day warranty?
The 30 day warranty covers any defects in materials or workmanship.
It does NOT cover user wear or damage to the controller, the thumbsticks, or the headset port. It also does NOT cover damage due to liquid, dropping, throwing, and other carelessness to the controller of any kind.
What is included in the 30 day limited warranty?
The 30 day limited warranty only covers any defects in materials or workmanship on rear buttons and trigger stops installed by Cinch Gaming.
The limited warranty does NOT cover thumbstick or trigger issues, or anything pre-existing on the user’s controller, cosmetic or mechanical.
Can I purchase a longer warranty?
Yes, you can purchase an extended 6 month warranty. This must be purchased at the same time as your controller.
Repairs
Controllers under warranty
My controller is under warranty, how do I get it repaired?
Please follow these steps
Controllers out of warranty
My controller is out of warranty, can I still get it repaired?
Yes, we can still repair your controller, but certain fees will apply. Please note that manufacturers often introduce new models and make internal changes to their controllers. As a result our customers need to be aware that Cinch Gaming may not be able to service some older model controllers as we no longer have the parts. Before you send a controller in for repair, please weigh the minimum and maximum repair fees against the cost of purchasing a new controller. If we are unable to repair your controller it will be returned to you as is and all fees still apply.If you are unsure if your controller is considered an older model please e-mail us at [email protected] to ask.
How do I get it repaired?
If your controller is out of warranty you will need to follow these steps:How much will it cost to be repaired?
We charge a minimum service fee of $20 plus return shipping for all repairs. All controllers received for repair are fully tested before repairs are begun. Once we determine the root cause of your problem customers will then be emailed about any additional costs needed to complete repairs.If you want an estimated price before you send it in, please send an e-mail to [email protected] with a detailed description of your problem. We will do our best to give you an estimate, but we will not know the exact cost until the controller is received.
I want to send my controller in for repair and add additional options, how much will those options cost?
How long does the repair process take?
Refunds/Cancellations
How do I cancel my order?
How do I return my controller for a refund?
All Cinch products may be returned for a refund for a period of 14 days after the item was received. Returns are subject to a 15% restocking fee and must be in the original condition in which the product was received. Any damaged or non-working returns are not eligible for a refund. Shipping fees and Rush build service fees are non-refundable!Please follow these steps to start your return
Please ship your controller to this address:
Cinch Gaming
32969 Hamilton Court, Suite G-200
Farmington Hills, MI 48334
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